What is IT Tribes?
IT Tribes is a digital services provider specializing in web development, digital marketing, graphic design, and SEO services. We help businesses grow and manage their online presence with cutting-edge solutions tailored to their needs.
How can I contact IT Tribes for support?
You can reach out to our support team via email at info@ittribes.com or through our contact form. Our team is available Monday through Friday from 9:00 AM to 6:00 PM (PST).
How do I request a service from IT Tribes?
Requesting a service is simple. Visit our Services page, choose the service you’re interested in, and fill out the service inquiry form. Once we receive your request, one of our team members will contact you to discuss your project needs and provide a customized quote.
What happens after I submit a service request?
After you submit your request, we will review your project details and arrange a consultation to better understand your requirements. Once everything is agreed upon, we’ll begin working on your project.
How long does it take to receive a response?
We strive to respond to all service inquiries within 24 hours. If you need urgent assistance, you can contact us directly at info@ittribes.com.
What services does IT Tribes offer?
We provide a wide range of digital services, including:
What are your pricing plans?
Our pricing is based on the specific services and project requirements. We offer tailored solutions to meet the needs of businesses of all sizes. For more information, please visit our Pricing page or contact us for a custom quote.
What payment methods do you accept?
We accept major credit cards (Visa, Mastercard, American Express), PayPal, and bank transfers. Visit our Payments section for more details.
How can I view my invoices?
You will receive invoices via email once services are completed or on a scheduled billing cycle. For any questions about billing, please contact our support team at info@ittribes.com.
What if I need a refund?
If you’re unsatisfied with our services, please contact us within 14 days of your purchase to request a refund. You can review our full refund policy on our Refund Policy page.
How can I report a technical issue?
If you’re experiencing any technical issues with our services or website, please contact our support team at [techsupport@ittribes.com]. Include details of the issue, any error messages, and screenshots if possible to help us resolve the problem quickly.
How long does it take for technical issues to be resolved?
Our support team works diligently to resolve all technical issues as quickly as possible. Most issues are resolved within 24-48 hours, depending on the complexity of the problem.
Visit our dedicated FAQ page for more detailed answers to common questions about our services, support, and policies.
If you couldn’t find the answer to your question in our Help Center, feel free to reach out to us directly. Our customer service team is happy to assist you with any inquiries or concerns.
